By Phone

If you have questions that are unanswered after viewing this site or if you require technical assistance, please refer to the FAQ page or use the following resources:

Live Phone Help: Speak with benefits experts between 9AM and 5PM EST Monday - Friday:

• Local - 703-286-2560
• Toll-Free - 888-721-2769.

Local Resources: Use our Resource Locator page to identify locations and offices that may assist you in your area.

E-mail Help: To receive a response to a benefit question by e-mail, contact AFPC.DP0BB.MyAirForceBenefits@us.af.mil. You will receive a reply from a benefits specialist within one business day. NOTE: If you have not received an email response, be sure to check your junk email folder. It is possible that our response may have been redirected to junk mail in your email system.

Contact a Benefits Specialist Using the Web Form Below (Preferred): If you experience errors while operating this site or have a question / issue / comment about the information in any of the modules on this site, complete the web form below. You will receive a reply within one business day from a benefits specialist. Your case number and confirmation will be sent to the e-mail address you provide.

Please do NOT enter any sensitive, personal, or financial information in to the below fields such as your Social Security Number, credit card numbers or checking account numbers. The MyAirForceBenefits Help Desk will only use your email and/or phone number to respond to your request for benefits assistance.