TRICARE Authorizes Temporary Prescription Refill Waivers for North Carolina due to Tropical Storm

FALLS CHURCH, VA, September 25, 2023 - The Defense Health Agencyopens Health.mil (DHA) announced that TRICAREopens TRICARE beneficiaries in North Carolina may receive emergency prescription refills now through Oct. 2, 2023, due to the Tropical Storm.

All counties are impacted.

To receive an emergency refill of prescription medications, TRICARE beneficiaries should take their prescription bottle to any TRICARE retail network pharmacy. If the bottle is unavailable or the label is damaged or missing, beneficiaries should contact Express Scripts, Inc.opens express-scripts.com, or their retail network pharmacyopens exress-scripts.com for assistance.

To find a network pharmacy, beneficiaries may call Express Scripts at 1-877-363-1303, or use the Find a Pharmacy toolFind a RICARE pharmacy near you.

If possible, visit the pharmacy where the prescription was filled. Prescriptions filled by a retail chain may be filled at another store in that chain. If the clinician who prescribed the medication is available, beneficiaries can ask them to call in a new prescription to any network pharmacy.

As a reminder, TRICARE beneficiaries, other than active duty service members, may receive urgent careopens TRICARE's Urgent Care page from any TRICARE-authorized urgent care center or provider and do not need a referral. This allows beneficiaries to seek nonemergency care for illnesses or injuries if their primary care provider is unavailable because of emergencies. Any TRICARE beneficiary who reasonably believes they have an emergency should always call 911 or, go to the nearest emergency room.

Beneficiaries are advised to visit Express Scripts’ weather alert pageopens express-scripts.com for updates.