Listed below are military installations and military support centers located in Italy, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Italy. Contact information is also available for Veterans, Families, Retired Service members and Survivors.
Common Resources
Aviano Air Force Base
Air Force Reserves
Country Code: 39
Direct call from the United States: 011 39 0434 XX XXXX
DSN from the United States: 94-314-632-XXXX
Common Resources
DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/
Finance
DFAS
Address: 8899 East 56th Street, Indianapolis, IN
Phone: 888-332-7411 (select an option)
Customer Service
Self Service - Option 1
Report the Death of a Military Retiree - Option 2
Garnishments - Option 3
Pay Inquiries Military | Civilian Debts (Retiree; Annuitant; Military and Travel pay) - Option 4
- Travel Pay - Option 4, then option 1
- Military Retired and Annuitant Pay - Option 4, then option 2
- Military Pay - 800-525-0102 Option 1 or submit a ticket at myFSS
myPay Website Assistance - Option 5
Affordable Care Questions - Option 6
Out of Service Debt - 866-912-6488
Website: https://www.dfas.mil
Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/
Comptroller Services Portal
Email: payhelp@us.af.mil
Website: https://usaf.dps.mil/teams/portal/SitePages/Home.aspx
Medical and Dental
Medical
Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://www.tricare.mil/GettingCare/FindDoctor
https://tricare.mil/GettingCare/FindDoctor/AllProviderDirectories
https://tricare.mil/GettingCare/AllProviderDirectories/Overseas
Military Hospitals & Clinics
Website: https://tricare.mil/GettingCare/FindDoctor/mtf
https://tricare.mil/Military-Hospitals-and-Clinics
https://tricare.mil/GettingCare/FindDoctor/mtf
Air Force Medicine
Website: https://www.airforcemedicine.af.mil/Resources/MTFLocator/
Tricare Service Center
Tricare Europe
Phone: +44 20 8762 8384
Website: https://www.tricare-overseas.com/
https://tricare.mil/PatientResources/ContactUs/CallUs/OverseasResources
https://www.tricare.mil/PatientResources/ContactUs/CallUs
https://www.tricare-overseas.com/contact-us/eurasia-africa/country?tricareregion=eur&country=italy
Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Website: https://tricare.mil/bcacdcao/
Foreign Medical Program
Phone: 877-345-8179
Website: https://www.va.gov/health-care/foreign-medical-program/
https://www.va.gov/resources/getting-care-through-the-foreign-medical-program/
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/programguides/FMP_Guide.pdf#
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/factsheets/FactSheet_04-02.pdf
Dental
Tricare Dental Program
CONUS: 844-653-4061
OCONUS: 844-653-4060
OCONUS Toll: 717-888-7400
Website: https://tricare.mil/Dental.aspx
https://www.uccitdp.com/find-a-dentist/#/
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml
Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address: P.O. Box 797, Greenland, NH 03840-0797
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.gov/
https://www.benefeds.gov/contact
Air Force Aid Society
Address: 1500 Crystal Drive #809, Arlington, VA
Phone: 703-972-2650
Website: https://afas.org/
Facebook
X
Instagram
YouTube
AF Retiree Services
Address: AFPC/DPFFF, 550 C Street West, JBSA-Randolph, TX 78150
Phone: 800-525-0102 option 5 then 1
DSN: 665-5000
Portal: https://myfss.us.af.mil/
Website: https://www.afpc.af.mil/retirement/
https://www.retirees.af.mil/
Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/
https://www.safehelpline.org/how-to-get-help
Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255, x1 or Text: 838255
For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/
Veterinary Clinics
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities
Aviano Air Force Base
https://www.aviano.af.mil/
Information: +39 0434 30 1110
DSN: 314-632-1110
Facebook
Instagram
X
YouTube
DEERS / ID Card / CAC Office
31st FSS / FSMPS
Address: Area F, Building 1403
Phone: 0434 30 5404 x2
DSN: 314-632-5404 x2
Website: https://31fss.com/military-personnel-flight
Site Locator and Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 700183
Finance / Defense Military Pay Office
Address: Area F, Building 1403
Phone: 0434 30 2274
DSN: 314-632-2274
Email: 31cpts.fmf@us.af.mil
Website: https://www.aviano.af.mil/Units/31st-Fighter-Wing/31st-Comptroller-Squadron/
Legal/Staff Judge Advocate (SJA)
Address: Area F, Building 1403, 2nd Floor
Phone: 0434 30 7843
DSN: 314-632-7843
Website: https://www.aviano.af.mil/Units/31st-Fighter-Wing/Legal-Office/
Medical and Dental
Medical
31st Medical Group
Address: Area 1, Building 121
Phone: 0434 30 5000
DSN: 314-632-5000
Website: https://aviano.tricare.mil/
Facebook
Children’s Health & Pediatrics
Address: Area 1, Building 121
Phone: 0434 30 5000 x1, x2
DSN: 314-632-5000 x1, x2
Website: https://aviano.tricare.mil/Health-Services/Childrens-Health
Family Advocacy Program
Address: Area 1, Building 108
Phone: 0434 30 5667 / 5000 x1, x3
DSN: 314-632-5667 / 5000 x1, x3
Website: https://aviano.tricare.mil/Health-Services/Other/Family-Advocacy
Suicide Prevention Program
Address: Area 1, Building 108
Phone: 0434 30 5321 / 5000 x1, x3
DSN: 314-632-5321 / 5000 x1, x3
Website: https://aviano.tricare.mil/Health-Services/Mental-Health
https://www.aviano.af.mil/About-Us/Community-Support-Agencies/
Women’s Health & Pregnancy
Address: Area 1, Building 121
Phone: 0434 30 5000 x1, x5
DSN: 314-632-5000 x1, x5
Website: https://aviano.tricare.mil/Health-Services/Womens-Health-Pregnancy
Pharmacy
Address: Area 1, Building 121
Phone: 0434 30 5000 x2 / 8165
DSN: 314-632-5000 x2 / 5214
Website: https://aviano.tricare.mil/Health-Services/Pharmacy
Dental
Dental Clinic
Address: Building 121, Area 1
Phone: 0434 30 5060 / 5000 x1, x1
DSN: 314-632-5060 / 5000 x1, x1
Website: https://aviano.tricare.mil/Health-Services/Dental
Military and Family Readiness Center
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407
Website: https://31fss.com/military-family-readiness-center
Air Force Aid Society
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407
Website: https://31fss.com/military-family-readiness-center
Casualty Services
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407
Website: https://31fss.com/military-family-readiness-center
Employment Assistance Program
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407
Website: https://31fss.com/military-family-readiness-center
Exceptional Family Member Program
Family Support Services
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407
Website: https://31fss.com/military-family-readiness-center
Medical Center
Address: Area 1, Building 121
Phone: 0434 30 5000 x4 x5
DSN: 314-632-5000 x4 x5
Email: usaf.aviano.31-mdg.mbx.aviano-efmpm@health.mil
Website: https://aviano.tricare.mil/Patient-Resources/Exceptional-Family-Member-Program-EFMP
https://31fss.com/efmp-screening
Key Spouse Program
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407
Website: https://31fss.com/military-family-readiness-center
Military & Family Life Counseling
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407
Website: https://31fss.com/military-family-readiness-center
Personal & Family Readiness
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407
Website: https://31fss.com/military-family-readiness-center
Personal Financial Readiness
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407
Website: https://31fss.com/military-family-readiness-center
Relocation Assistance Program (RAP)
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407
Website: https://31fss.com/military-family-readiness-center
Aviano Welcome Guide
Transition Assistance Program
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407
Website: https://31fss.com/military-family-readiness-center
Military Personnel Flight
Address: Flightline, Building 1403
Phone: 0434 30 5404
DSN: 314-632-5404
Website: https://31fss.com/military-personnel-flight
Child and Youth Services
Child Development Centers
CDC Flightline
Address: Flightline, Building 1476
Phone: 0434 30 5117
DSN: 314-632-5117
Website: https://31fss.com/child-development-centers
CDC Area 1
Address: Area 1, Building 170 / 174
Phone: 0434 30 8247
DSN: 314-632-8247
Website: https://31fss.com/child-development-centers
Youth Programs/Center
Address: Area 1, Building 116
Phone: 0434 30 7575
DSN: 314-632-7575
Website: https://31fss.com/youth-programs
School Age Programs/Center
Address: Area 1, Building 116
Phone: 0434 30 7575
DSN: 314-632-7575
Website: https://31fss.com/school-age-care
Teen Center
Address: Area 1, Building 106, Community Center
Phone: 0434 30 7575
DSN: 314-632-7575
Website: https://31fss.com/teen-center
Youth Sports
Address: Area 1, Building 116
Phone: 0434 30 4784
DSN: 314-632-4784
Website: https://31fss.com/youth-sports
School Liaison Office
Address: Area 1, Building 116
Phone: 0434 30 6084
DSN: 314-632-6084
Email: Aviano.SLO@us.af.mil
Website: https://31fss.com/school-liaison
Sports and Fitness
Fitness and Sports Center
Facebook
Dragon Fitness Center
Address: Flightline, Building 1405
Phone: 0434 30 7459
DSN: 314-632-7459
Website: https://31fss.com/fitness-centers
Wyvern Fitness Center
Address: Area F, Building 1430
Phone: 0434 30 5178
DSN: 314-632-5178
Website: https://31fss.com/fitness-centers
Facebook
Education Center
Address: Area 1, Building 147
Phone: 0434 30 5330
DSN: 314-632-5330
Email: 31fss.fsde.edcenterstaff@us.af.mil
Website: https://31fss.com/education-center
Civilian Employment
NAF Human Resources
Address: Area F, Building 1467
Phone: 0434 30 5747
DSN: 314-632-5747
Website: https://31fss.com/naf-human-resources-office
Civilian Personnel Office
Address: Area F, Building 1467
Phone: 0434 30 7307
DSN: 314-632-7307
Email: 31fss.civilianpersonnel@us.af.mil
Website: https://31fss.com/civilian-personnel-section
31st Force Support Squadron
Website: https://31fss.com/
Facebook
Information, Tickets and Tours Office
Address: Area F, AAFES Mall
Phone: 0434 30 3107
DSN: 314-632-3107
Website: https://31fss.com/itt
Outdoor Recreation
Address: Flightline, Building 1479
Phone: 0434 30 8623
DSN: 314-632-8623
Email: 31fss.svrodistro@us.af.mil
Website: https://www.31fss.com/outdoor-recreation
Housing
Housing Management Office
Address: Flightline, Building 1409
Phone: 0434 30 2272 x2
DSN: 314-632-2272 x2
Email: 31fw.housing@us.af.mil
Website: https://www.housing.af.mil/Home/Installations/Aviano-AFB/
Unaccompanied Housing
Address: Flightline, Building 1428
Phone: 0434 30 3676
DSN: 314-632-3676
Email: 31fw.dormmanagers@us.af.mil
Website: https://www.housing.af.mil/Home/Units/Aviano/
Furnishing Management
Address: Flightline, Building 1409
Phone: 0434 30 2272 x1
DSN: 314-632-2272 x1
Lodging
Mountain View Lodge
Address: Flightline, Building 1484
Phone: 0434 30 4040
DSN: 314-632-4040
Email: 31svs.fsvl@us.af.mil
Website: https://31fss.com/lodging
https://af.dodlodging.net/propertys/Aviano
Religious Support Office
Address: Area F, Building 1467
Phone: 0434 30 5211
DSN: 314-632-5211
Email: 31fw.hc.1@us.af.mil
Website: https://www.aviano.af.mil/Units/31st-Fighter-Wing/Chapel/
Facebook
Sexual Assault Prevention and Response Program
24/7 Hotline: 314-632-7272
Address: Area F, Building 1467
Phone: 0434 30 6010
DSN: 314-632-6010
Email: 31FW.SARC@aviano.af.mil
Website: https://www.aviano.af.mil/Units/31st-Fighter-Wing/Sexual-Assault-Response-Coordinator/
Victim Advocacy Program
Address: Area F, Building 1467
Phone: 0434 30 6010
DSN: 314-632-6010
Website: https://www.aviano.af.mil/Units/31st-Fighter-Wing/Sexual-Assault-Response-Coordinator/
Veterinary Services
Address: Building 1410
Phone: 0434 30 8485
DSN: 314-632-8485
Email: usaf.aviano.31-mdg.mbx.vet-clinic@health.mil
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities
https://mrc-europe.army.mil/Public-Health-Command-Europe/-Programs-Services/-Veterinary-Services-Treatment-Facilities/Aviano-Veterinary-Treatment-Facility/
https://31fss.com/pet-registration
U.S. Air Force Reserve
There are no United States Air Force Reserve Units located in Italy. For information on joining the U.S. Air Force Reserves please contact the AF Reserve Recruiting Services at: 1-800-257-1212 or visit https://www.afrc.af.mil/.
AF Reserve Retiree Services
Air Reserve Personnel Center
Address: 18420 E Silver Creek Avenue, Buckley AFB, CO
Phone: 800-525-0102, option 5 then 2
Portal: https://myfss.us.af.mil/
Website: https://www.arpc.afrc.af.mil/retirement/
AF Reserve Command Psychological Health Advocacy Program
24/7 Hotline: 1-866-417-0707
West Region
Address: 520 Waldron Street, Building 228, Travis AFB
Phone: 707-424-2704
Website: https://www.afrc.af.mil/About-Us/Psychological-Health-Advocacy-Program/
Additional resource information is available at the U.S. Department of State.
Services may also be available at: U.S. Army Garrison Italy, Naval Air Station Sigonella and Naval Support Activity Naples .
Information on other military installations can be found at the Air Force Reserve Command, 99th Readiness Division, Joint Services Support for the National Guard, Military Installations and Directories of Services Lookup and MyArmyBenefits – Italy Military Resource Locator.
Additional information on the Military Health System is available at Health.mil.
Additional Housing information is available at Air Force Housing and Homes.mil.