Listed below are military installations and military support centers located in Italy, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Italy. Contact information is also available for Veterans, Families, Retired Service members and Survivors.

Common Resources
Aviano Air Force Base
Air Force Reserves

 

Country Code: 39
Direct call from the United States: 011 39 0434 XX XXXX
DSN from the United States: 94-314-632-XXXX

Common Resources

DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/

Finance
DFAS

Address: 8899 East 56^th Street, Indianapolis, IN
Phone: 888-332-7411 (select an option)
Customer Service
Self Service - Option 1
Report the Death of a Military Retiree - Option 2
Garnishments - Option 3
Pay Inquiries Military | Civilian Debts (Retiree; Annuitant; Military and Travel pay) - Option 4
- Travel Pay - Option 4, then option 1
- Military Retired and Annuitant Pay - Option 4, then option 2
- Military Pay - 800-525-0102 Option 1 or submit a ticket at myFSS
myPay Website Assistance - Option 5
Affordable Care Questions - Option 6
Out of Service Debt - 866-912-6488
Website: https://www.dfas.mil

Retired Military & Annuitants
Phone: 800-321-1080
Website:  https://www.dfas.mil/retiredmilitary/

Comptroller Services Portal
Email: payhelp@us.af.mil  
Website: https://www.saffm.hq.af.mil/FM-Resources/Comptroller-Services-Portal/
https://federation.prod.cce.af.mil/

Medical and Dental

Medical

Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://www.tricare.mil/GettingCare/FindDoctor
https://tricare.mil/GettingCare/FindDoctor/AllProviderDirectories
https://tricare.mil/GettingCare/AllProviderDirectories/Overseas
https://health.mil/Military-Health-Topics/Access-Cost-Quality-and-Safety/Military-Hospitals-and-Clinics

Military Hospitals & Clinics
Website: https://tricare.mil/GettingCare/FindDoctor/mtf
https://tricare.mil/Military-Hospitals-and-Clinics
https://tricare.mil/GettingCare/FindDoctor/mtf

Tricare Service Center
Tricare Europe
Phone: +44 20 8762 8384
Website: https://www.tricare-overseas.com/
https://tricare.mil/PatientResources/ContactUs/CallUs/OverseasResources
https://www.tricare.mil/PatientResources/ContactUs/CallUs
https://www.tricare-overseas.com/contact-us/eurasia-africa/country?tricareregion=eur&country=italy

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Website: https://tricare.mil/bcacdcao/

Foreign Medical Program
Phone: 877-345-8179
Website: https://www.va.gov/health-care/foreign-medical-program/
https://www.va.gov/resources/getting-care-through-the-foreign-medical-program/

Dental

Tricare Dental Program
CONUS: 844-653-4061
OCONUS: 844-653-4060
OCONUS Toll: 717-888-7400
Website: https://tricare.mil/Dental.aspx
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/home
https://www.uccitdp.com/member
https://www.uccitdp.com/find-a-dentist/#/

Federal Employee Dental and Vision Insurance Program (FEDVIP)
Benefeds Dental Program-For Retired Service Members
Address: P.O. Box 797, Greenland, NH 03840-0797
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.gov/
https://www.benefeds.gov/contact

Air Force Aid Society
Address: 1500 Crystal Drive #809, Arlington, VA
Phone: 703-972-2650
Website: https://afas.org/
YouTube

AF Retiree Services
Address: AFPC/DPFFF, 550 C Street West, JBSA-Randolph, TX 78150 
Phone: 800-525-0102 option 5 then 1 
DSN: 665-5000
Portal: https://myfss.us.af.mil/
Website: https://www.afpc.af.mil/retirement/
https://www.retirees.af.mil/

Commissary
Website: https://shop.commissaries.com

Exchange
Website: https://www.shopmyexchange.com

Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/
https://www.safehelpline.org/how-to-get-help   

Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255, x1 or Text: 838255
For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/

Veterinary Clinics
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities

Back to top

 

 

Aviano Air Force Base
https://www.aviano.af.mil/

Information: +39 0434 30 1110
DSN: 314-632-1110
YouTube

DEERS / ID Card / CAC Office
 31^st FSS / FSMPS

Address: Area F, Building 1403
Phone: 0434 30 5404 x2
DSN: 314-632-5404 x2
Website: https://31fss.com/military-personnel-flight
Site Locator and Appointments: https://idco.dmdc.osd.mil/idco/locator  
Site ID: 700183

Finance / Defense Military Pay Office

Address: Area F, Building 1403
Phone: 0434 30 3161
DSN: 314-632-3161
Website: https://www.aviano.af.mil/Units/31st-Fighter-Wing/31st-Comptroller-Squadron/

Legal/Staff Judge Advocate (SJA)
Address: Area F, Building 1403, 2^nd Floor
Phone: 0434 30 7843
DSN: 314-632-7843
Website: https://www.aviano.af.mil/Units/31st-Fighter-Wing/Legal-Office/

Medical and Dental

Medical

31^st Medical Group

Address: Area 1, Building 121
Phone: 0434 30 5000
DSN: 314-632-5000
Website: https://aviano.tricare.mil/

Children’s Health & Pediatrics
Address: Area 1, Building 121
Phone: 0434 30 5000 x1, x2
DSN: 314-632-5000 x1, x2
Website: https://aviano.tricare.mil/Health-Services/Childrens-Health

Women’s Health & Pregnancy
Address: Area 1, Building 121
Phone: 0434 30 5000 x1, x5
DSN: 314-632-5000 x1, x5
Website: https://aviano.tricare.mil/Health-Services/Womens-Health-Pregnancy

Pharmacy
Address: Area 1, Building 121
Phone: 0434 30 5000 x2, x2 / 5214
DSN: 314-632-5000 x2, x2 / 5214
Refill Line: 39-043-430-8165 / 5000 x2, x1
Refill DSN: 314-632-8165 / 5000 x2, x1
Website: https://aviano.tricare.mil/Health-Services/Pharmacy

Family Advocacy Program
Address: Area 1, Building 108
Phone: 0434 30 5667 / 5000 x1, x3
DSN: 314-632-5667 / 5000 x1, x3
Website: https://aviano.tricare.mil/Health-Services/Other/Family-Advocacy

Mental Health / Suicide Prevention Program 
Address: Area 1, Building 108
Phone: 0434 30 5321 / 5000 x1, x3
DSN: 314-632-5321 / 5000 x1, x3
Website: https://aviano.tricare.mil/Health-Services/Mental-Health
https://www.aviano.af.mil/About-Us/Community-Support-Agencies/

Tricare Beneficiary Counseling and Assistance Coordinator
Address: Area 1, Building 108
Phone: 39 0434-30-5067 / 5000 x4, x2
DSN: 314-632-5067 / 5000 x4, x2
Website: https://tricare.mil/bcacdcao/
https://aviano.tricare.mil/About-Us/Contact-Us

Dental

Dental Clinic

Address: Building 121, Area 1
Phone: 0434 30 5060 / 5000 x1, x1
DSN: 314-632-5060 / 5000 x1, x1
Website: https://aviano.tricare.mil/Health-Services/Dental

31^st Force Support Squadron

Website: https://31fss.com/

Base Education & Training Center

Address: Area 1, Building 147
Phone: 0434 30 5330
DSN: 314-632-5330
Email: Message us through your Air Force Virtual Education Center (AFVEC)
Website: https://31fss.com/education-center/

Child and Youth Services

Child Development Centers

CDC Flightline

Address: Flightline, Building 1476
Phone: 0434 30 5117 / 5199
DSN: 314-632-5117 / 5199
Website: https://31fss.com/child-development-centers

CDC Area 1

Address: Area 1, Building 170 / 174
Phone: 0434 30 8247
DSN: 314-632-8247
Website: https://31fss.com/child-development-center/

Youth Programs/Center

Address: Area 1, Building 116
Phone: 0434 30 7575
DSN: 314-632-7575
Website: https://31fss.com/youth-programs

School Age Programs/Center
Address: Area 1, Building 116
Phone: 0434 30 7575
DSN: 314-632-7575
Website: https://31fss.com/school-age-care

Teen Center
Address: Area 1, Building 106, Community Center
Phone: 0434 30 7575
DSN: 314-632-7575
Website: https://31fss.com/preteen-teen-center/

Youth Sports

Address: Area 1, Building 116
Phone: 0434 30 4784
DSN: 314-632-4784
Website: https://31fss.com/youth-sports

School Liaison Office
Address: Area 1, Building 116
Phone: 0434 30 6084
DSN: 314-632-6084
Email: Aviano.SLO@us.af.mil
Website: https://31fss.com/school-liaison

Civilian Employment
NAF Human Resources 
Address: Area F, Building 1467
Phone: 0434 30 5747
DSN: 314-632-5747
Website: https://31fss.com/naf-human-resources/

Civilian Personnel Office
Address: Area F, Building 1467
Phone: 0434 30 7307
DSN: 314-632-7307
Email: 31fss.civilianpersonnel@us.af.mil
Website: https://31fss.com/civilian-personnel/

Lodging
Mountain View Lodge

Address: Flightline, Building 1484
Phone: 0434 30 4040
DSN: 314-632-4040
Email: 31svs.fsvl@us.af.mil
Website: https://31fss.com/mountain-view-lodge/
https://af.dodlodging.net/propertys/Aviano

Military and Family Readiness Center

Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407
Website: https://31fss.com/military-family-readiness-center/

Air Force Aid Society
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407

Casualty Services
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407

Employment Assistance Program
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407

Exceptional Family Member Program

Family Support Services
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407
Website: https://31fss.com/medical-travel-clearance-efmp/

Medical Center
Address: Area 1, Building 121
Phone: 0434 30 5000 x4 x5
DSN: 314-632-5000 x4 x5
Email: usaf.aviano.31-mdg.mbx.aviano-efmpm@health.mil
Website: https://aviano.tricare.mil/Patient-Resources/Exceptional-Family-Member-Program-EFMP

Commander’s Key Support Program
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407

Military & Family Life Counseling
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407

Personal & Family Readiness
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407

Personal Financial Readiness
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407

Relocation Assistance Program (RAP)
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407

Transition Assistance Program
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407

Voting Assistance Program
Address: Flightline, Building 1431
Phone: 0434 30 5407
DSN: 314-632-5407

Military Personnel Flight

Address: Flightline, Building 1403
Phone: 0434 30 5404
DSN: 314-632-5404
Website: https://31fss.com/military-personnel-flight

Information, Tickets and Tours Office
Address: Area F, AAFES Mall, Building 1411
Phone: 0434 30 3107
DSN: 314-632-3107
Website: https://31fss.com/information-tickets-and-travel/

Outdoor Recreation

Address: Flightline, Building 1479
Phone: 0434 30 8623
DSN: 314-632-8623
Email: 31fss.svrodistro@us.af.mil
Website: https://www.31fss.com/outdoor-recreation

Sports and Fitness

Fitness and Sports Center

Dragon Fitness Center

Address: Flightline, Building 1405
Phone: 0434 30 7459
DSN: 314-632-7459
Website: https://31fss.com/fitness-centers

Wyvern Fitness Center

Address: Area F, Building 1430
Phone: 0434 30 7574
DSN: 314-632-7574
Website: https://31fss.com/fitness-centers

Commissary
Address: Building 1411
Phone: 0434 30 7647
DSN: 314-632-7647
Website: https://shop.commissaries.com/stores/aviano

Exchange
Address: Building 1411
Phone: 0434-38-8811
Website: https://www.shopmyexchange.com/store-locator/aviano-main-exchange

Housing

Housing Management Office
Address: Flightline, Building 1409
Phone: 0434 30 2272 x1
DSN: 314-632-2272 x1
Email: 31fw.housing@us.af.mil
Website: https://www.housing.af.mil/Home/Installations/Aviano-AFB/  

Unaccompanied Housing
Address: Flightline, Building 1428
Phone: 0434 30 3676
DSN: 314-632-3676
Email: 31fw.dormmanagers@us.af.mil
Website: https://www.housing.af.mil/Home/Units/Aviano/

Religious Support Office

Address: Area F, Building 1467
Phone: 0434 30 5211
DSN: 314-632-5211
Email: 31fw.hc.1@us.af.mil
Website: https://www.aviano.af.mil/Units/31st-Fighter-Wing/Chapel/

Sexual Assault Prevention and Response Program & Victim Advocacy Program
24/7 Hotline: 314-632-7272
Address: Area F, Building 1467
Email: 31FW.SARC@aviano.af.mil
Website: https://www.aviano.af.mil/Units/31st-Fighter-Wing/Sexual-Assault-Response-Coordinator/

Veterinary Services

Address: Building 1410
Phone: 0434 30 8485
DSN: 314-632-8485
Email: usaf.aviano.31-mdg.mbx.vet-clinic@health.mil
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities
https://mrc-europe.army.mil/Public-Health-Command-Europe/-Programs-Services/-Veterinary-Services-Treatment-Facilities/Aviano-Veterinary-Treatment-Facility/
https://31fss.com/pet-registration

Back to top

 

U.S. Air Force Reserve

There are no United States Air Force Reserve Units located in Italy. For information on joining the U.S. Air Force Reserves please contact the AF Reserve Recruiting Services at: 1-800-257-1212 or visit https://www.afrc.af.mil/.

AF Reserve Retiree Services
Air Reserve Personnel Center 
Address: 18420 E Silver Creek Avenue, Buckley AFB, CO 
Phone: 800-525-0102, option 5 then 2 
Portal: https://myfss.us.af.mil/ 
Website: https://www.arpc.afrc.af.mil/retirement/

Additional resource information is available at the U.S. Department of State.

Services may also be available at: U.S. Army Garrison Italy, Naval Air Station Sigonella and Naval Support Activity Naples .

Information on other military installations can be found at the Air Force Reserve Command, 99th Readiness Division, Joint Services Support for the National Guard, Military Installations and Directories of Services Lookup and MyArmyBenefits – Italy Military Resource Locator.

Additional information on the Military Health System is available at Health.mil.

Additional Housing information is available at Air Force Housing and Homes.mil.