Kentucky Military Installations - Contact Information

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Listed below are Kentucky military installations and military support centers, with full contact information, that can assist you with your benefits. This applies to the entire military community including Active duty, National Guard and Reserve Service Members serving in any branch of the Armed Services in Kentucky or those who claim this state as their home of record. Contact information is also available for Veterans, Families, Retired Service members and Survivors. For additional state benefits go to the MyAirForceBenefits - Kentucky Military and Veteran Benefits Fact Sheet.

Common Resources
Kentucky Air National Guard

Air Force Reserve

 

Common Resources

DEERS / ID Card / CAC Office
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Website: https://idco.dmdc.osd.mil/idco/

Finance
DFAS
DFAS Insignia

Address: 8899 East 56th Street, Indianapolis, IN
Phone: 888-332-7411 (select an option)
Customer Service
Self Service - Option 1
Report the Death of a Military Retiree - Option 2
Garnishments - Option 3
Pay Inquiries Military | Civilian Debts (Retiree; Annuitant; Military and Travel pay) - Option 4
- Travel Pay - Option 4, then option 1
- Military Retired and Annuitant Pay - Option 4, then option 2
- Military Pay - 800-525-0102 Option 1 or submit a ticket at myFSS
myPay Website Assistance - Option 5
Affordable Care Questions - Option 6
Out of Service Debt - 866-912-6488
Website: https://www.dfas.mil

Retired Military & Annuitants
Phone: 800-321-1080
Website: https://www.dfas.mil/retiredmilitary/

Comptroller Services Portal 
Email: payhelp@us.af.mil  
Website: https://www.saffm.hq.af.mil/FM-Resources/Comptroller-Services-Portal/   

Medical and Dental

Medical

Military Treatment Facility (MTF)
Website: https://tricare.mil/mtf?sc_database=web
https://www.tricare.mil/GettingCare/FindDoctor
https://tricare.mil/GettingCare/FindDoctor/AllProviderDirectories

Military Hospitals & Clinics
Website: https://tricare.mil/mtf
https://tricare.mil/Military-Hospitals-and-Clinics
https://tricare.mil/GettingCare/FindDoctor/mtf

Air Force Medicine
Website: https://www.airforcemedicine.af.mil/Resources/MTFLocator/

Tricare Service Center
Tricare East
Phone: 1-800-444-5445
Website: https://www.humanamilitary.com/
https://www.humanamilitary.com/contact
https://www.humanamilitary.com/beneficiary/findcare
https://tricare.mil/About/Regions
https://tricare.mil/PatientResources/ContactUs
https://www.tricare.mil/PatientResources/ContactUs/CallUs

Tricare Beneficiary Counseling and Assistance Coordinator (BCAC)
Portal: https://milconnect.dmdc.osd.mil/milconnect/
Tricare BCAC Directory: https://tricare.mil/bcacdcao/

MHS (Military Health System) GENESIS 
Website: https://my.mhsgenesis.health.mil/pages/home
https://myaccess.dmdc.osd.mil/identitymanagement/app/login

Dental

Tricare Dental Program
Phone: 844-653-4061
Website: https://tricare.mil/Dental.aspx
https://www.uccitdp.com/find-a-dentist/#/
https://tricare.mil/CoveredServices/Dental/TDP.aspx
https://www.uccitdp.com/dtwdws/member/landing.xhtml

Federal Employee Dental and Vision Insurance Program (FEDVIP)|
Benefeds Dental Program-For Retired Service Members
Address: P.O. Box 797, Greenland, NH 03840-0797
Phone: 1-877-888-3337 (1-877-888-FEDS)
Website: https://www.benefeds.gov/
https://www.benefeds.gov/contact

Air Force Aid Society
Address: 1500 Crystal Drive #809, Arlington, VA 22202
Phone: 703-972-2650
Website: https://afas.org/
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AF Retiree Services
Address: AFPC/DPFFF, 550 C Street West, JBSA-Randolph, TX 78150 
Phone: 800-525-0102 option 5 then 1 
DSN: 665-5000
Portal: https://myfss.us.af.mil/
Website: https://www.afpc.af.mil/retirement/
https://www.retirees.af.mil/

Air Force Housing
Website: https://www.housing.af.mil/
New and Existing Tenants: https://www.housing.af.mil/Home/Resident-View/

Sexual Assault DoD Safe Helpline
24/7 Helpline: 877-995-5247
Website: https://www.safehelpline.org/
https://www.safehelpline.org/how-to-get-help

Military Suicide Prevention Crisis Line
24/7 Crisis Line: 1-800-273-8255 x1 or Text: 838255

For Emergencies dial 988
Website: https://www.veteranscrisisline.net/get-help-now/military-crisis-line/

Veterinary Clinics
Website: https://health.mil/Military-Health-Topics/Health-Readiness/Public-Health/Veterinary-Services/Veterinary-Treatment-Facilities

Ways to Serve
Website: https://www.airforce.com/ways-to-serve/locations

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Kentucky Air National Guard

Kentucky ANG Aircraft

Kentucky Joint Force Headquarters
Address: 100 Minuteman Parkway, Frankfort
Phone: 502-607-1000
Website: https://ky.ng.mil/
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DEERS / ID Card / CAC Office
Kentucky Joint Force Headquarters
Address: Boone National Guard Center, 100 Minuteman Parkway, Building 124, Frankfort
Phone: 502-607-1660 / 1177 / 1000 x2
DSN: 667-1660
Website: https://ky.ng.mil/Contact-Us/ID-Cards-DEERS-Office/
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 150013

Legal
Phone: 502-607-1000 x5

Air Force/Army Education Center

soldier taking notes

Address: Boone National Guard Center,  100 Minuteman Parkway,  Frankfort
Phone: 502-607-1916 / 1039 / 1307
Email: ng.ky.kyarng.mbx.education-services-office-mailbox@army.mil
Website: https://ky.ng.mil/Personnel-Services/Education-and-Incentives/
Facebook

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Family Programs

baby hand holding an adult thumb

Family Assistance Centers
24/7 Hotline: 1-800-372-7601
Website: https://ky.ng.mil/Benefits-Resources/Family-Assistance-Center/

Lead Soldier and Family Readiness
Phone: 502-607-1513 / 1000 x2

Ashland
Phone: 502-607-2136

Bowling Green
Phone: 502-607-2358

Burlington
Phone: 502-607-2624

Frankfort
Phone: 502-607-1108

Lexington
Phone: 502-607-3552

London
Phone: 502-607-5467

Louisville
Phone: 502-607-2646 / 234-8221

Owensboro
Phone: 502-607-3231

Richmond
Phone: 502-607-3231

Child and Youth Services

123rd Yellow Ribbon
Address: Boone National Guard Center, 100 Minuteman Parkway, Frankfort
Phone: 502-607-1593
Website: https://ky.ng.mil/Benefits-Resources/Child-Youth-Services/
Facebook

Religious Support
Address: Boone National Guard Center, 100 Minuteman Parkway, Frankfort
Phone: 502-607-1497 / 1470 / 1537 / 1543
Email: ng.ky.kyarng.list.ky-radio@army.mil
Website: https://ky.ng.mil/Benefits-Resources/Chaplains/
Facebook

Retired Services
Address: Boone National Guard Center, 100 Minuteman Parkway, Frankfort
Phone: 502-607-1497
Website: https://ky.ng.mil/Personnel-Services/Retirement-Services/

Sexual Assault Prevention and Response Coordinator

sign that says "He thought I was weak I'm stronger that that"

24/7 Response Line: 502-545-0681
Address: Boone National Guard Center, 100 Minuteman Parkway, Frankfort
Phone: 502-607-1704
Website: https://ky.ng.mil/Benefits-Resources/Sexual-Assault-Prevention-Response/
https://www.kasap.org/images/files/ResourceLibrary/TriFold-SAPR.pdf

Suicide Prevention Resources
24/7 Family Assistance Center
Hotline: 1-800-372-7601
Address: Boone National Guard Center, 100 Minuteman Parkway, Frankfort
Phone: 502-607-1992
Website: https://ky.ng.mil/Benefits-Resources/Suicide-Prevention-Assistance/

123rd Airlift Wing

123rd AW

Address: 1101 Grade Lane, Louisville
Phone: 502-413-4400
Website: https://www.123aw.ang.af.mil/
Facebook
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DEERS / ID Card / CAC Office
Address: 1101 Grade Lane, Louisville
Phone: 502-413-4210 / 502-413-4400 x2
DSN: 741-4210
Appointments: https://123fss.setmore.com/
Site Locator & Appointments: https://idco.dmdc.osd.mil/idco/locator
Site ID: 150940

Finance
Address: 1101 Grade Lane, Louisville
Phone: 502-413-4400 x4

Military and Family Readiness Center
Address: 1101 Grade Lane, Building 100, Louisville
Phone: 502-413-4240 / 4241 / 502-413-4400 x5
Website: https://www.123aw.ang.af.mil/News/Article-Display/Article/867771/quimby-named-airman-and-family-readiness-program-manager/

Sexual Assault Prevention and Response Coordinator
24/7 Hotline: 502-545-0681

Phone: 502-413-4747
Cell: 502-260-2926

ANG

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Air Force Reserve
There are no Air Force Reserve Units located in Kentucky. For information on joining the U.S. Air Force Reserves please contact the AF Reserve Recruiting Services at: 1-800-257-1212 or visit https://www.afrc.af.mil/

AF Reserve Retiree Services
Air Reserve Personnel Center 
Address: 18420 E Silver Creek Avenue, Buckley AFB, CO 
Phone: 800-525-0102, option 5 then 2 
Portal: 
https://myfss.us.af.mil/ 
Website: https://www.arpc.afrc.af.mil/retirement/

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Services may also be available at: Fort Campbell, Fort Knox, Blue Grass Army Depot, and the Kentucky Army National Guard

For additional state resource information please see the MyAirForceBenefits - Kentucky Military and Veteran Benefits Fact Sheet.

Information on other military installations can be found at the Military Installations and Directories of Services Lookup, 81st Readiness Division, Joint Support for the National Guard and MyArmyBenefits - Kentucky Military Resource Locator.

Additional information on the Military Health System is available at Health.mil.

Additional Housing information is available at Homes.mil.

For additional help with Suicide Prevention please dial 988

To reach the Sexual Assault Prevention and Response office call the DoD Safe Helpline at 877-995-5247 or toll-free at 202-540-5962. Or contact the VA facilities by calling 1-800-MyVA411 (1-800-698-2411, option 9). 

Document Review Date: 15 October 2024